Gili Sports has begun a voluntary recall process for certain models of their iSUPs Manufactured during the summer of 2021. During the manufacturing time of May 2021 – August 2021 a different glue was used in the construction of some of Gili’s paddleboards. In a small percentage of these paddleboards, the glue failed while the paddleboards were being inflated or when left inflated on land in hot conditions.
Is my paddleboard part of this recall?
Gili Sports is currently reaching out to impacted customers individually and directly via email and regular mail.
Specific inflatable paddleboards manufactured between May 2021 – August 2021 from the following model lines are being recalled:
- Adventure 11’/12’
- Komodo
- Mako 10’
- Meno 10’6”/11’6”
- Meno 12’6” Touring
- Manta Ray 12’/15’
Paddleboards manufactured outside of this timeframe are not impacted. You can check to see if your paddleboard is impacted by inputting your serial number on the Gili Sports Product Safety webpage.
All remaining inventory that was impacted by this issue has been removed and destroyed. Any inventory currently for sale by Gili Sports has been verified to have been built with the proper adhesive and not part of this recall.
What is the recall and replacement process?
After verifying your paddleboard is part of the recall, you will need to complete the recall form and cut out the fin box from your paddleboard in order to receive a free replacement paddleboard. The destruction of the recalled board is required by the US Coast Guard as part of the recall process.
Replacement paddleboards are already built and on their way to the Gili Sports warehouse. The expected time to receive your replacement paddleboard is 30-90 days. Paddleboards will be replaced with the same model and color* as your current paddleboard. Only the paddleboard itself is being replaced. Please retain all of your accessories, fins, and bags. Paddleboards will be replaced on a first-come-first-served basis during this process.
*Sand color Meno iSUP replacements will not be available. Customers with these iSUPs may request a new color.
What is being done to prevent this issue from happening again?
After identifying the problem, Gili Sports has worked with their factory to remedy the change in adhesive and ensure the preferred adhesive is used in all future production runs. Gili has also implemented additional testing at their factory for future production runs.
Where can I get more information about this recall?
For more information regarding this recall, you can visit the Gili Sports website to read their Recall FAQs page and check your paddleboard’s serial number on their Product Safety page.
I just inflated a new stand up paddle board, for the first time and found it leaking at the seam, mid way , bottom seam.., I inspected all the other seams, visually and also a soap-water spray and found the leak in one area only.., about 4 inches in length.. the entire seam along this side has many areas not glue sealed.., but not leaking..
Brand name is: IBATMS
I’ve tried to check if it was recalled.., but could not find anything, but it’s hard to find all recalls easily..
Please contact me if you find it on any lists..
Thank you,
Regards,
Mel
Hi there,
You’ll need to contact the brand/retailer you bought it from for any warranty issues.
Mike
Just thought I’d point out that according to Gili’s website, “If your board has a 7 digit serial number, your board is NOT part of the recall.” https://www.gilisports.com/pages/recall-faqs
Understand that cutting the center fin with the serial number is required US Coast Guard but it is such a waste and environmentally damaging. Can Gili retrieve the board and recycle or reconstruct???
I do not believe Gili is offering any return or pick-up service for the boards. We have been able to upcycle old iSUPs. Cutting the deck pad from the board is a great way to make a durable mat (I use one in my truck bed). I’ve also kept the D-ring and other accessory mount patches for future repair/replacement and I’m currently working on using the remaining PVC to make tote/grocery bags using HH-66 PVC cement and rivets.
can you tell me if my paperboard is affected by the recall? the website will not allow me to put in the full serial number. please email me and let me know.
serial number: LW2007732
Hi There,
You will have to use Gili’s website to check your serial number(s): https://www.gilisports.com/pages/product-safety
Interesting that my board is not part of the recall – but I have a hole in the side that occurred without any kind of crazy harsh hitting rocks etc.
Used it one summer… hole.
Emailed and just told to try to repair it.
Will never purchase Gili again.
I’m sorry to hear that your board has a hole! Small holes in inflatable paddleboards are easily and quickly repaired using the repair kit that was included with your iSUP. Simply deflate the board, clean the area thoroughly with rubbing alcohol, apply a thin layer of the included adhesive (or HH-66 Vinyl Cement or Aquaseal FD) and apply the patch with pressure overnight. I hope you’re able to get back out on the water soon!